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    Website terms & conditions

    By accessing, using, or viewing the Ouidad website (the “Website”) or any of its services, functions or contents, you agree to each of the following terms, conditions and notices which govern your use of the Website and your purchase of products on the Website.

    Intellectual property

    It is our policy to enforce our intellectual property rights to the fullest extent permitted under law. The entire contents of the Website, including but not limited to any associated text, software, photos, video, graphics, audio and other materials, and the selection and arrangement of all of the foregoing, are protected by United States and international copyright laws. Additionally, all trademarks, logos, trade dress and service marks on the Website, including without limitation Ouidad and the Ouidad logo, are either trademarks or registered trademarks of Ouidad Holdings, LLC and may not be copied, imitated, or used, in whole or in part, without our prior written permission.

    We own or license the copyrights to all content on the Website and all of the trademarks, service marks, trade names, service names, trade dress and products on the Website (“Content”). Except for accessing the Website in accordance with these Terms and Conditions for personal and internal purposes, you may not use, modify, copy, reproduce, republish, upload, post, transmit, decompile, reverse engineer, disassemble, distribute or otherwise exploit any of the Content, in whole or in part, without our express written permission or, in the case of content licensed by us from third parties, the entity that is credited as the copyright holder of such licensed content. Except as set forth above, nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Content without our written permission. Any and all rights not expressly granted herein are reserved by us. The Website and the information contained and referenced herein are for informational purposes only. Request for permission to reproduce any information contained on the Website should be addressed to us at the address listed on our Contact Us web page.

    Use of the website

    You agree that you will not through any means interfere or attempt to interfere with the proper functioning of the Website. You agree that you will not use any robot, spider, other automatic device or manual process to monitor or copy the Website or any contents or information contained therein, unless you obtain prior express written consent from us. You agree that you will not directly or indirectly export, re-export, or knowingly permit the export or re-export, of the Website or any Content to any country or otherwise use the Website or any Content in violation of any applicable export or other laws and regulations of the U.S. or any other country. You agree not to use the Website or the Content to: (i) restrict or inhibit others from using and enjoying the Website; (ii) gain unauthorized access to other accounts on the Website, or other computer systems or networks; (iii) store, collect or disclose any information except as strictly necessary to use the Website; (iv) impersonate or otherwise misrepresent any person or entity, or make false or misleading indications of origin or fact; (v) frame or utilize framing techniques to enclose ouidad.test.alliance-global.com or any portion thereof; (vi) collect account information for the benefit of yourself or another party; and (vii) use any meta tags or any other “hidden text” utilizing our name or the trademarks or to otherwise use the trademarks. You agree not to use the Website or the Content to transmit or upload: (i) unauthorized advertising, promotional materials, junk mail, “spam,” chain letters or any other form of unauthorized solicitation; (iii) any material that violates or infringes the rights of third parties; (iv) any virus, worms, time bombs or any programs or component designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment; and (v) any material that is unlawful, threatening, abusive, harmful, harassing, defamatory, tortious, hateful, racially, ethnically or otherwise objectionable, obscene, sexually explicit or indecent. Without limiting the foregoing, you agree to comply with all applicable laws, rules and regulations that apply to your use of the Website. You, and not Ouidad, shall be responsible for ensuring that your use of the Website and Content does not constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law, regulation or ordinance, including, but not limited to, U.S. law regarding the transmission of technical data. You agree to obey the requirements, procedures and policies of computer systems connected to the Website.
    Sales and shipping tax will be applied to your Ouidad.com order depending on the items purchased and the laws of the state where the order is shipped. You will see the tax amount in your order summary before submitting the order.

    Ouidad Curl Club Rewards Program

    Terms of Service

    PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE PARTICIPATING IN THIS PROGRAM.

    General Information
    The Ouidad Curl Club Rewards program is brought to you by ouidad.com, and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Ouidad assumes no liability for any user's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at www.ouidad.com and Rewards may only be earned and redeemed on www.ouidad.com

    No purchase is necessary to enroll. To begin earning and redeeming Ouidad Curl Club Rewards Points, you must be signed up for a customer account at www.ouidad.com with a user name and password.

    By setting up a Curl Club Rewards account, you also consent to:
(a) Ouidad's collection and use of the data collected from your Curl Club Rewards activity, and (b) the Ouidad Curl Club Rewards Program terms and conditions set out below.


    Eligibility
    Ouidad Curl Club Rewards is offered only in the United States (excluding, without limitation, all other US territories and overseas military installations) to individuals who are: (a) over 18 years of age as of the date of their first participation in Ouidad Curl Club Rewards; and (b) legal US residents. When registering for Ouidad Curl Club Rewards you agree to register only one (1) account for the purpose of accruing or earning Points. Employees (and all the members of the immediate families or households of such employees) of the Website Owner, and their parents, affiliates, and subsidiaries are eligible.

    CURL CLUB REWARDS MEMBERSHIP TIERS

    Ouidad’s Curl Club Rewards program offers two membership levels, Curl Club and Platinum Curl Club:

    1. All users are automatically entered in to the basic Curl Club member tier when creating a Ouidad customer account and earn 1 Point for every $1 spent toward product purchases made on the site.
    2. Users are promoted to Platinum Curl Club status by spending $500 on ouidad.com in one calendar year. (Shipping fees, sales tax, donations and the purchase of e-gift cards do not count toward the $500 minimum.) Platinum Curl Club Members earn 1.5 Points for every $1 spent toward product purchases made on the site. Platinum Curl Club Members must spend $500 per calendar year to maintain Platinum Curl Club membership status.

    EARNING CURL CLUB REWARDS POINTS
    Curl Club Rewards members can accumulate Curl Club Rewards Points for the following actions relating to their individual account as set forth below:

    30 Points = Earn 30 Points when you create an account on Ouidad.com. By creating an account, you are automatically enrolled in Curl Club Rewards.

    30 Points = Subscribe to Ouidad’s email newsletter using the link on the Ouidad website. Unsubscribing/re-subscribing will not result in Point acquisition.

    1 Point (Curl Club Members) = Earn 1 Point for every $1 spent on the purchase of a product, but not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Curl Club Rewards Points are earned only for money actually spent on the product, not for the amounts of any discounts or donations to Curls for a Cure®. If an order is cancelled, any Curl Club Rewards Points awarded for the purchase will be cancelled. If a product is returned, Ouidad reserves the right to cancel the Curl Club Rewards Points awarded for the purchase of such product.

    1.5 Points (Platinum Curl Club Members) = Earn 1.5 Points for every $1 spent on the purchase of a product, but not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Curl Club Rewards Points are earned only for money actually spent on the product, not for the amounts of any discounts or donations to Curls for a Cure®. If an order is cancelled, any Curl Club Rewards Points awarded for the purchase will be cancelled. If a product is returned, Ouidad reserves the right to cancel the Curl Club Rewards Points awarded for the purchase of such product.

    25 Points = When you make your first purchase on www.ouidad.com, receive 25 bonus Points.

    100 Points = Earn 100 bonus Points when you spend $100 or more in a single purchase.

    100 Points = Refer a friend to purchase. When a friend clicks back and completes a purchase on the Ouidad website, you will receive 100 Points.

    10 Points = Earn 10 Points when you review a product on the Ouidad website.

    10 Points = Follow Ouidad on Instagram.

    10 Points = Share Ouidad on Facebook.

    Refer to the table below for complete Curl Club Rewards Point earning restrictions.

    Action

    Point Value

    Limitations

    Pending Period

    Create an account / Enroll in rewards

    30

    One time

    Immediately

    Subscribe to email

    30

    One time

    Immediately

    Purchase

    1 point per $1 spent

    No limit

    Upon order shipment

    First-time purchase bonus

    25

    One time

    Upon order shipment

    $100 purchase bonus

    100

    No limit

    Upon order shipment

    Refer a friend to purchase

    100

    No limit

    Upon order shipment

    Write a product review

    10

    No limit

    Immediately

    Follow us on Instagram

    10

    One time

    Immediately

    Share us on Facebook

    10

    One time

    Immediately

     

    From time to time, Ouidad may temporarily amend the Curl Club Rewards Point equations, without notice to users.

    Users only earn Curl Club Rewards Points based on activity on and via the Ouidad website.

    Curl Club Rewards Points cannot be earned in salons and no points earned in other loyalty programs that may, from time to time, be offered by Ouidad may be redeemed through the Curl Club.

    Users will be able to check the amount of Curl Club Rewards Points accumulated in their account by logging in to their account and viewing the Curl Club landing page  (https://www.ouidad.com/loyalty).

    Users may not redeem or exchange accumulated Curl Club Rewards Points for cash. Curl Club Rewards Points have no cash value and do not constitute property of the user. Users may not give, donate, transfer or share their Curl Club Rewards Points to another user’s account.

    Ouidad specifically reserves the right to terminate, cancel, suspend and/or modify the Curl Club Rewards program, or any specific user's participation in Curl Club Rewards, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of Ouidad Curl Club Rewards, as determined by Ouidad in its sole discretion. In addition, Ouidad reserves the right to terminate, cancel, suspend and/or permanently ban any specific user's participation in Curl Club Rewards if Ouidad suspects that such user is conducting fraudulent activity to acquire, accumulate or spend Points including, but not limited to, by a user creating multiple Rewards accounts, false referrals, etc.

    REDEEMING CURL CLUB REWARDS POINTS
    Points may be redeemed at any time while making a purchase on www.ouidad.com. Users may redeem Points by logging in to their account and claiming product rewards on the Curl Club landing page (https://www.ouidad.com/loyalty) or discount rewards in the Shopping Cart. Users may redeem their Points for the following Curl Club Rewards benefits:

    100+ Points = Redeem 100+ Points for a deluxe travel size Ouidad product of user’s choosing.

    250 Points = Redeem 250 Points for $25 off any product purchase on www.ouidad.com.

    750 Points = Redeem 750 Points for $150 off any product purchase on www.ouidad.com.

    Unless otherwise indicated by Ouidad, Points may be redeemed in conjunction with discounts or offers granted by Ouidad. Ouidad may limit the number of Points which may be redeemed at one time. For example, a user may redeem Points for multiple product rewards in a single purchase, if user’s Points balance allows. However, users may not claim more than one of the same product reward in a single purchase. Similarly, users may redeem only one discount reward per purchase. However, users may redeem both product rewards and a discount reward in a single purchase.

    Users must accumulate 100 Points before being eligible to redeem Points. Users with fewer than 100 Points will not be able to redeem those Points until they have acquired at least 100 Points.

    The system will update the User’s remaining Points after Points are redeemed. 

    Curl Club Rewards Points cannot be applied to prior purchases.

    Expiration of Curl Club Rewards Points
    Unredeemed Points shall expire eighteen (18) months after being earned, if not redeemed prior to the expiration date.

    In addition, points will automatically expire if your Membership is revoked or otherwise cancelled for reasons detailed in Curl Club Rewards Program terms and conditions.

    Account Information
    You must be logged in to your Ouidad account to access your Rewards. You may view your account at www.ouidad.com/customer/account/. The information you provide will be handled in accordance with the Ouidad privacy policy available at www.ouidad.com/privacy-policy.

    Account Termination
    Participation in Ouidad’s Curl Club Rewards is a privilege granted to Ouidad users and as such can be suspended, revoked or terminated at any time by Ouidad for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Points and other program benefits will automatically and immediately be forfeited.   In the event of a termination of your participation or a termination of the Program by Ouidad, Ouidad has no liability to participants for unused Points or other program benefits.

    Account Cancellation

    You may cancel your Curl Club Rewards account at any time by deleting your Ouidad customer account. Once cancelled, all Points earned are voided and may not be redeemed on any future purchase. Please contact help@ouidad.com for assistance in canceling your account.

    Limitation of Liability

    OUIDAD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE CURL CLUB REWARDS PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON OUIDAD'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM OUIDAD AND THAT THIS IS A REASONABLE ALLOCATION OF RISK.

    Program Changes
    Ouidad reserves the right to vary any or all of the terms of the Ouidad Curl Club Rewards program, to amend these Terms of Service, or to terminate Curl Club Rewards, at any time without notice and without further obligations to users, including, but not limited to, modifications which: a) govern Points earned on and after the date of the change; or b) change the value of already accumulated Points. Notice of any such changes, amendments or termination will be provided to users via message or email, or by being posted on the Ouidad website and will be effective immediately, unless otherwise stated in such notification.

     

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