Ouidad logo
Ouidad logo

All articles

Temporary Support System InterruptionUpdated 2 months ago

We want to inform you that our support system is currently experiencing technical issues, and as a result, we are unable to answer emails or make outbound calls at this time. We understand the importance of providing timely assistance, and we sincerely apologize for any inconvenience this may cause.

While we are still able to accept inbound calls, we kindly ask for your patience and understanding as we work to resolve this issue as quickly as possible. In the meantime, please refrain from sending multiple emails or leaving multiple voicemails. This will help us avoid an influx of duplicate tickets and ensure that we can assist each customer effectively.

If you have already contacted us by phone, there is no need to follow up with an email, and vice versa. Rest assured that our team is aware of the situation and is working diligently to address any outstanding inquiries or concerns.

Was this article helpful?