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How can I track my order?Updated 2 years ago

NOTICE: Due to diminished staffing at our warehouse during the COVID-19 pandemic, delivery of some orders may be delayed. We apologize for any inconvenience and thank you for your patience.


 Domestic Shipping Policy

You will receive a shipment confirmation email when your order packed and ready to ship. The email will contain shipment details, a tracking number and a link to the selected carrier site. To track an order, click on the tracking number located near the bottom of the e-mail. Customers who have registered at Ouidad.com can also track orders by logging in to the My Account area of the website. You may also contact Ouidad’s Customer Service to track your order. 

 International Shipping

Once you submit your international order, you will receive a confirmation email with your order details and order number from GlobalShopex. You can track your order’s progress on the GlobalShopex website (https://globalshopex.com/logincustomerguest.asp) or by contacting GlobalShopex customer service at [email protected] or (786) 391-4868.

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