Ouidad logo
Ouidad logo

All articles

Returns

I earned points/a new VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

If you use your rewards towards a purchase and later decide to return it, your points will be credited back to your rewards account. For example, if you use a $10 rewards coupon towards a $100 purchase that you later decide to return, the $90 balance

Can I return my order if I redeemed rewards points for a discount?

Absolutely. Whether you return the entire order or just part of it, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account for late